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Microsoft CRM SOFTWARE

Microsoft CRM Built for Small-Medium Businesses (SMB)

Easy to Use, Powerful & Affordable
Get Started for Only $29.99 user/month
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Client Testimonial
Watch this video to learn how Power-CRM helped Sicam grow during Covid
  • Company: Sicam
  • Industry: Manufacturing/Rapid Prototyping
  • Employees: 92
  • Power-CRM Applications in Use: Marketing, Sales
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ONE PLATFORM FOR MICROSOFT CRM

GET YOUR TEAMS WORKING TOGETHER

Unify your teams in one Microsoft CRM application to improve collaboration and increase productivity.

License just what you need and add as you grow.

Marketing Automation

All the Marketing tools your team needs to grow your business. Align your sales & marketing in one system to greatly improve collaboration.

Sales & Sales Management

More than just a Sales CRM, full Sales & Sales Management enablement. Best practice sales processes, complete sales analysis & more.

Customer Service

Provide world-class Customer Service & Support to delight your customers. Manage every interaction from inception to CSAT surveys.

Project Management

Expertly manage projects and improve delivery time and project profitability. Manage internal and external projects from small to large.

ONE PLATFORM - TWO CRM SOLUTIONS ARE POWER-CRM AND DYNAMICS 365 THE SAME?

Microsoft CRM

Power-CRM was built for small & medium-sized businesses

Dynamics 365 is an enterprise CRM solution

Dynamics 365 and Power-CRM are separate CRM solutions with separate licensing, pricing, and features/functionality

 

Both are built on the same platform (Microsoft Power Platform) and share many components including the underlying database, Outlook integration, etc.

No Dynamics 365 licensing is required for Power-CRM but can be added to Power-CRM to add enterprise capabilities to Power-CRM including:

Field Service

Omnichannel Engagement
(Webchat, SMS, Social Messaging Apps, Omnichannel Voice)

Dynamics 365 Business Central or Finance & Operations Accounting/ERP Modules

ONE PLATFORM - TWO CRM SOLUTIONS ARE POWER-CRM AND DYNAMICS 365 THE SAME?

Microsoft CRM

Power-CRM was built for small & medium-sized businesses

Dynamics 365 is an enterprise CRM solution

Dynamics 365 and Power-CRM are separate CRM solutions with separate licensing, pricing, and features/functionality

 

Both are built on the same platform (Microsoft Power Platform) and share many components including the underlying database, Outlook integration, etc.

No Dynamics 365 licensing is required for Power-CRM but can be added to Power-CRM to add enterprise capabilities to Power-CRM including:

Field Service

Omnichannel Engagement
(Webchat, SMS, Social Messaging Apps, Omnichannel Voice)

Dynamics 365 Business Central or Finance & Operations Accounting/ERP Modules

Are your Sales & Marketing teams Aligned?
Cost of Marketing & Sales Misalignment
  • Caused by separate, disconnected software (sales and marketing using separate systems)
  • Harvard Business Review found 90% of sales & marketing teams are not aligned
  • Aberdeen Group found that by aligning sales & marketing businesses generate 32% higher revenue in 1 year
  • Not aligning sales & marketing causes 24% lost revenue (Aberdeen Group)
Power-CRM – Sales & Marketing in one Microsoft CRM Solution
  • Sales has visibility to all marketing sent to contacts and the interactions like clicks on links in emails
  • Receive alerts when contacts interact with marketing 
  • Sales can send marketing emails and SMS messages to contacts 

How Can Power-CRM Help Your Business?

 

Centralize Marketing, Sales, Customer Service and Project Management on one Microsoft-Powered CRM

 

Multiple Disconnected Systems is one of the Biggest Problem in SMB

The average Small-Medium Sized Business Uses 18 or more Applications

Causes Disconnect between Teams/Departments

Virtually impossible to get a full picture of the business

Data is duplicated in multiple systems

No end-to-end business processes

Significantly reduces productivity

New Employee Training & Ramp-Up Takes Too Long

Time Required to Maintain Multiple Systems

Get Sales & Marketing Working Together 

Sales & Marketing Working in Separate Systems causes misalignment

Disjointed messaging sales-marketing

Marketing not leveraging sales cycle/activity data to improve targeting

Sales does not have full visibility to marketing messaging or interactions

Inefficient or no process to promote Marketing Leads to Sales Qualified Leads 

Sales and marketing alignment can lead to a 32% increase in year-over-year (YoY) revenue growth (Aberdeen Group)

Improve Sales Performance with Best Practice Sales Processes 

 

Make sure every Lead is properly followed up on

Improve Lead and Opportunity qualification to reduce wasted time

Improve Sales Forecast Accuracy

Proactive management of active Customer Accounts

Know your numbers using built-in Sales Analysis 

At-a-glance views of Sales performance for Sales Management

Shorten new hire training and ramp up time

On average Power-CRM helps increase revenue by 29%

Provide World-class Customer Service & Support

 

Make sure every Customer Support inquiry is properly managed to resolution

Manage timely responses using Service Level Agreements (SLA)

Improve employee productivity

Get feedback with surveys

Provide self-service with a customer portal

Track Customer Service performance with built-in dashboards

Happy customers have a lifetime value up to 10x the amount of unsatisfied or one-time buyers

Deliver on-time and on-budget every time 

 

Smooth handoff from Sales to Delivery

Manage Project Estimates & Budgets

Increase profit by improving resource management

Monitor delivery performance with out-of-box library of dashboards

Are your Sales & Marketing teams Aligned?
Cost of Marketing & Sales Misalignment
  • Caused by separate, disconnected software (sales and marketing using separate systems)

  • Harvard Business Review found 90% of sales & marketing teams are not aligned

  • Aberdeen Group found that by aligning sales & marketing businesses generate 32% higher revenue in 1 year

  • Not aligning sales & marketing causes 24% lost revenue (Aberdeen Group)
INTEGRATIONS

OVER 500 PRE-BUILT CONNECTORS ALSO AVAILABLE

Market & Sell Smarter using our Built-In Intelligence
the worlds largest and most accurate B2B database right inside Power-CRM
InsideView Insights
Built-in Marketing & Sales intelligence powered by InsideView Insights

Market and sell smarter with Power-CRM’s built-in intelligence powered by InsideView Insights:

  • The world’s largest and most accurate B2B database right in a Microsoft CRM solution
  • Verified valid business email addresses & phone numbers
  • Build lists of target Accounts & Contacts – add to Power-CRM with one-click
  • Update existing Accounts & Contacts with data from over 40,000 sources and 80+ firmographic data points
  • Add your Accounts & Contacts to watchlists and receive weekly updates to stay informed
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InsideView Insights
Built-in Marketing & Sales intelligence powered by InsideView Insights
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Market and sell smarter with Power-CRM’s built-in intelligence powered by InsideView Insights:

  • The world’s largest and most accurate B2B database right inside a Microsoft CRM
  • Verified valid business email addresses & phone numbers
  • Build lists of target Accounts & Contacts – add to Power-CRM with one-click
  • Update existing Accounts & Contacts with data from over 40,000 sources and 80+ firmographic data points
  • Add your Accounts & Contacts to watchlists and receive weekly updates to stay informed

WORK FROM ANYWHERE ON ANY DEVICE - MICROSOFT CRM MOBILE

go mobile
Tablet and Smartphone Apps for Android & Apple Devices

Get work done anywhere with Power-CRM mobile and tablet apps for Android and Apple iOS.

No internet connection? No problem! Our mobile client apps have an offline mode with seamless background synchronization when connectivity is available

go mobile
Tablet and Smartphone Apps for Android & Apple Devices

Get work done anywhere with Power-CRM mobile and tablet apps for Android and Apple iOS.

No internet connection? No problem! Our mobile client apps have an offline mode with seamless background synchronization when connectivity is available

WORKS WITH ALL THE MICROSOFT TOOLS YOUR TEAMS USE EVERY DAY
Microsoft Outlook CRM
crm in outlook
Native Outlook App.

Improve user adoption and productivity with a CRM that works where your people work, right inside Microsoft Outlook.

Use with Outlook Desktop, Web, and Mobile. 

Microsoft Outlook CRM
crm in outlook
Native Outlook App.

Improve user adoption and productivity with a CRM that works where your people work, right inside Microsoft Outlook.

Use with Outlook Desktop, Web, and Mobile. 

Office 365 CRM
office 365 crm
Power-CRM is an Office 365 App.

Power-CRM is an Office 365 application.

No separate user ID’s/passwords to manage.

Power-CRM integrates with most other Microsoft Cloud applications including Outlook, SharePoint, OneNote and Teams.

office 365 crm
Power-CRM is an Office 365 App.
Office 365 CRM

Power-CRM is an Office 365 application.

No separate user ID’s/passwords to manage.

Power-CRM integrates with most other Microsoft Cloud applications including Outlook, SharePoint, OneNote and Teams.

FULLY INTEGRATED WITH TEAMS
Power-CRM & Teams
Better Together

Microsoft Teams has quickly become the leading collaboration tool in the world. Power-CRM is fully integrated with Teams providing the ability to work in one application for CRM and collaboration. 

Collaborate on Power-CRM Accounts, Opportunities, Support Cases and Projects right inside Teams

Integrated Teams Chat (coming Oct. 2022) – Use Teams chat right inside Power-CRM and link chats to Power-CRM records like an Account, Contact, Opportunity, Case etc. 

Microsoft Teams CRM
FULLY INTEGRATED WITH TEAMS
Power-CRM & Teams are Better Together

Microsoft Teams has quickly become the leading collaboration tool in the world. Power-CRM is fully integrated with Teams providing the ability to work in one application for CRM and collaboration. 

Collaborate on Power-CRM Accounts, Opportunities, Support Cases and Projects right inside Teams

Integrated Teams Chat (coming Oct. 2022) – Use Teams chat right inside Power-CRM and link chats to Power-CRM records like an Account, Contact, Opportunity, Case etc. 

KNOW YOUR NUMBERS
Power BI CRM Software

over 30 kpi's every business needs to know

Library of pre-built dashboards & reports
  • 15+ dashboards & reports
  • Full analysis of Marketing, Sales, and Customer Service performance
  • Dashboards for Marketing, Sales Reps, Sales Managers, Customer Service Reps, and Customer Service Managers
THE CRM YOUR TEAM WILL LOVE
POWERFUL NOT OVERPOWERING
Built for user adoption
  • User interface optimized for ease of use
  • On-screen color indicators for items needing attention
  • Automatic notification reminders help users stay on track
  • Built-in, best-practice, guided processes
  • Get work done anywhere on any device
  • eLearning Hub to keep user skills sharp
  • Ongoing Support & Managed Services 

“Power-CRM is the most powerful and easy-to-use CRM tool I have seen. The built-in intelligence is fantastic and the included guided processes really help my team stay on track. We also adopted the marketing automation app and now have one tool everyone uses which has been a game changer for us”

Robert Cornwall – Managing Director – Pennsylvania State University

Affordable for every size business

Pricing as low as $29.99 per user/month

CRM BUYERS GUIDE FOR SMB

See the top features small & medium-sized businesses need in a CRM

CRM Software Microsoft

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