Microsoft CRM SOFTWARE
Microsoft CRM Built for Small-Medium Businesses (SMB)
Easy to Use, Powerful & Affordable
Get Started for Only $29.99 user/month
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Unify your teams in one Microsoft CRM application to improve collaboration and increase productivity.
All the Marketing tools your team needs to grow your business. Align your sales & marketing in one system to greatly improve collaboration.
More than just a Sales CRM, full Sales & Sales Management enablement. Best practice sales processes, complete sales analysis & more.
Provide world-class Customer Service & Support to delight your customers. Manage every interaction from inception to CSAT surveys.
Expertly manage projects and improve delivery time and project profitability. Manage internal and external projects from small to large.
Power-CRM was built for small & medium-sized businesses
Dynamics 365 is an enterprise CRM solution
Both are built on the same platform (Microsoft Power Platform) and share many components including the underlying database, Outlook integration, etc.
No Dynamics 365 licensing is required for Power-CRM but can be added to Power-CRM to add enterprise capabilities to Power-CRM including:
Field Service
Omnichannel Engagement
(Webchat, SMS, Social Messaging Apps, Omnichannel Voice)
Dynamics 365 Business Central or Finance & Operations Accounting/ERP Modules
Power-CRM was built for small & medium-sized businesses
Dynamics 365 is an enterprise CRM solution
Power-CRM does not require any Dynamics 365 licensing however Power-CRM and Dynamics 365 licensing can be combined to create one solution. This allows you to enable Dynamics 365-only apps like Field Service, Omnichannel Customer Serivce or accounting/ERP apps (Business Central/Operations). You can mix Power-CRM and Dynamics 365 licensing to provide the specific functionality needed for each user in your company.
Power-CRM is built for small and medium-sized businesses (SMBs). Dynamics 365 is an enterprise (large business) CRM solution.
We often hear “Dynamics 365 is too complex and expensive for my business” Power-CRM is typically half the cost of Dynamics 365 in both licensing and implementation services.
Power-CRM is affordable, easy to use, and powerful but not overpowering.
Multiple Disconnected Systems is one of the Biggest Problem in SMB
The average Small-Medium Sized Business Uses 18 or more Applications
Causes Disconnect between Teams/Departments
Virtually impossible to get a full picture of the business
Data is duplicated in multiple systems
No end-to-end business processes
Significantly reduces productivity
New Employee Training & Ramp-Up Takes Too Long
Time Required to Maintain Multiple Systems
Sales & Marketing Working in Separate Systems causes misalignment
Disjointed messaging sales-marketing
Marketing not leveraging sales cycle/activity data to improve targeting
Sales does not have full visibility to marketing messaging or interactions
Inefficient or no process to promote Marketing Leads to Sales Qualified Leads
Sales and marketing alignment can lead to a 32% increase in year-over-year (YoY) revenue growth (Aberdeen Group)
Make sure every Lead is properly followed up on
Improve Lead and Opportunity qualification to reduce wasted time
Improve Sales Forecast Accuracy
Proactive management of active Customer Accounts
Know your numbers using built-in Sales Analysis
At-a-glance views of Sales performance for Sales Management
Shorten new hire training and ramp up time
On average Power-CRM helps increase revenue by 29%
Make sure every Customer Support inquiry is properly managed to resolution
Manage timely responses using Service Level Agreements (SLA)
Improve employee productivity
Get feedback with surveys
Provide self-service with a customer portal
Track Customer Service performance with built-in dashboards
Happy customers have a lifetime value up to 10x the amount of unsatisfied or one-time buyers
Smooth handoff from Sales to Delivery
Manage Project Estimates & Budgets
Increase profit by improving resource management
Monitor delivery performance with out-of-box library of dashboards
Market and sell smarter with Power-CRM’s built-in intelligence powered by InsideView Insights:
Market and sell smarter with Power-CRM’s built-in intelligence powered by InsideView Insights:
Get work done anywhere with Power-CRM mobile and tablet apps for Android and Apple iOS.
No internet connection? No problem! Our mobile client apps have an offline mode with seamless background synchronization when connectivity is available
Get work done anywhere with Power-CRM mobile and tablet apps for Android and Apple iOS.
No internet connection? No problem! Our mobile client apps have an offline mode with seamless background synchronization when connectivity is available
Improve user adoption and productivity with a CRM that works where your people work, right inside Microsoft Outlook.
Use with Outlook Desktop, Web, and Mobile.
Improve user adoption and productivity with a CRM that works where your people work, right inside Microsoft Outlook.
Use with Outlook Desktop, Web, and Mobile.
Power-CRM is an Office 365 application.
No separate user ID’s/passwords to manage.
Power-CRM integrates with most other Microsoft Cloud applications including Outlook, SharePoint, OneNote and Teams.
Power-CRM is an Office 365 application.
No separate user ID’s/passwords to manage.
Power-CRM integrates with most other Microsoft Cloud applications including Outlook, SharePoint, OneNote and Teams.
Microsoft Teams has quickly become the leading collaboration tool in the world. Power-CRM is fully integrated with Teams providing the ability to work in one application for CRM and collaboration.
Embed Power-CRM right in Microsoft Teams to improve productivity
Create and join Teams meetings from in-app appointments – Create Meetings/Meeting Requests from inside Power-CRM and automatically add Teams meeting info (just like Outlook)
Integrated Teams Chat (coming March 2023) – Link Teams chats to Power-CRM records like an Account, Contact, Opportunity, Case etc.
Microsoft Teams has quickly become the leading collaboration tool in the world. Power-CRM is fully integrated with Teams providing the ability to work in one application for CRM and collaboration.
Collaborate on Power-CRM Accounts, Opportunities, Support Cases and Projects right inside Teams
Integrated Teams Chat (coming Oct. 2022) – Use Teams chat right inside Power-CRM and link chats to Power-CRM records like an Account, Contact, Opportunity, Case etc.
“Power-CRM is the most powerful and easy-to-use CRM tool I have seen. The built-in intelligence is fantastic and the included guided processes really help my team stay on track. We also adopted the marketing automation app and now have one tool everyone uses which has been a game changer for us”
Robert Cornwall – Managing Director – Pennsylvania State University
Power-CRM is the Microsoft-powered CRM solution for small and medium-sized businesses (SMB). Get your teams working together on one platform for Marketing, Sales, Customer Service & Project Management.
Five Greentree Centre
525 Route 73 North
Suite 104
Marlton, NJ 08053
See the top features small & medium-sized businesses need in a CRM
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