Power-CRM End User PC and Mobile Device Hardware & Software Requirements
Power-CRM web application hardware requirements
The following table lists the minimum and recommended hardware requirements for the Power-CRM web application.
END-USER PC REQUIREMENTS
Supported Web Browsers
We strongly recommend Google Chrome or Microsoft Edge for use with Power-CRM.
- Google Chrome Latest three major releases
- Microsoft Edge Latest three major releases
- Mozilla Firefox Latest three major releases
- Apple Safari 13 and later
Supported PC Operating Systems:
- Windows Windows 10 or later
- macOS 10.13 or later
- iOS iOS 13 or later
- Android 10 or later
Requirements to use the Power-CRM (Dynamics 365) Mobile App.
- iOS mobile phones
- iOS tablets
- Android mobile phones
- Android tablets
Requirements to use the Power-CRM (Dynamics 365) Outlook App.
Windows
- Windows 10 (64-bit and 32-bit versions)*
- Windows 8.1 or Windows 8 (64-bit and 32-bit versions)
- Windows 7 Service Pack 1 (64-bit and 32-bit versions) * Windows 7 does not support offline capabilities.
- Windows Server 2012 and Windows Server 2012 R2 when running as a Remote Desktop Services application
Microsoft Office
- Office 2016
- Office 2013
- Office 2010
Outlook
- All Microsoft Outlook desktop clients on Windows that use Edge WebView2
- Outlook for MAC
- Outlook for iOS (with Exchange Online, on Apple iPhone 6S or higher, running iOS version 8 or higher)
- Outlook for Android (with Exchange Online, on Android phones running Android 4.4,5.0,6.0, or 7.0)
Note Support for 2013 versions of Microsoft 365 ProPlus ended February 28, 2017
Outlook Web Access
- Microsoft Edge (with Exchange on premise 2016 or higher and Exchange Online)
- Google Chrome (Compose mode supported with Exchange on premise 2016 or higher and Exchange Online)
- Mozilla Firefox (Compose mode supported with Exchange on premise 2016 or higher and Exchange Online)
Email Server Requirements
Microsoft Exchange (Office 365 or On Premise)
- Office 365 (now Microsoft 365)
- Exchange Online
Exchange Server On Premise
- Exchange Server 2013 CU 14 or greater
- Exchange Server 2016
- Exchange Server 2019
- Exchange Online
